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home/Academy/Support/How to check status of your ticket
Popular Search:Getting Started, Configuration

How to check status of your ticket

30 views 0 31 januari 2019 Updated on 31 January 2019 jbrouckaert

If you have raised an issue or a question, you can follow up on the progress by using the My Feedback functionality.

  • Go to the “My Feedback” menu option in the left menu bar.
  • Find your issue in either the tab “Assigned to me” (which means that our support desk has provided you with a response or has asked for additional information), or in the tab “Assigned to Support” (which means our support team is still working on it).
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Popular Search:Getting Started, Configuration