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home/Academy/Support/How to register an issue or question
Popular Search:Getting Started, Configuration

How to register an issue or question

29 views 0 31 januari 2019 Updated on 31 January 2019 jbrouckaert

If you have an issue or a question, you can send these to our support team by using the built-in feedback functionality in the application:

  • On top of the screen in the blue bar, click the button “Share Feedback”
  • A new screen opens where you can enter a summary of the issue / question.
  • Ask your question or describe your issue as detailed as possible in the “More info” field.
  • Select the type (general feedback / question or bug).
  • Assign a priority to it.
  • Click “Create” when your done.
  • You can follow up the progress of your ticket in the “My Feedback” menu option.
Related Articles
  • How to check status of your ticket

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Popular Search:Getting Started, Configuration